Frequently asked questions
For anything else, reach out on the contact page.
- What materials do you print in?
- We select materials based on use case: durable PETG for most mechanical parts, PLA where dimensional stability in heat is not critical, and TPU for flexible, vibration-dampening, or non-marring contact surfaces.
- What are typical shipping times?
- In-stock and ready-to-ship items usually leave within 1–3 business days, depending on volume. We ship from the U.S. and will share tracking on dispatch.
- What is your return policy?
- If a part arrives damaged or is outside agreed tolerances, contact us with photos. We will repair or replace when reasonable. For change-of-mind returns, we follow marketplace rules when purchased through Etsy.
- Do you offer bulk pricing?
- Yes, for higher quantities, repeat work, and maker groups. Note the quantity, desired finish, and packaging, and we will return a line-item quote.
