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Frequently asked questions

For anything else, reach out on the contact page.

What materials do you print in?
We select materials based on use case: durable PETG for most mechanical parts, PLA where dimensional stability in heat is not critical, and TPU for flexible, vibration-dampening, or non-marring contact surfaces.
What are typical shipping times?
In-stock and ready-to-ship items usually leave within 1–3 business days, depending on volume. We ship from the U.S. and will share tracking on dispatch.
What is your return policy?
If a part arrives damaged or is outside agreed tolerances, contact us with photos. We will repair or replace when reasonable. For change-of-mind returns, we follow marketplace rules when purchased through Etsy.
Do you offer bulk pricing?
Yes, for higher quantities, repeat work, and maker groups. Note the quantity, desired finish, and packaging, and we will return a line-item quote.
FAQ | Kolton Kraft